Payment Policies

Due to the type of care we provide at Mass-RI Veterinary E.R., our clients do not typically have an opportunity to develop a long-term relationship or payment history with us. Our fee policies are designed to help our clients understand the costs associated with the high quality of care we provide, and we make every effort to work with our clients within their budget.

For your convenience, we accept cash,  VISA, MasterCard, and Discover. 

If you need financial assistance, many clients are able to work with a family member, relative or friend to obtain financial help. We also work with Care Credit, a financial institution that extends credit for medical emergencies to pet owners who qualify.

Following your final payment you will receive a detailed, itemized invoice. Please ask a member of our staff for clarification if you have any questions regarding the invoice. Refunds are processed by our accounting department in 3-5 business days. You have been advised that any charges revealed during post care audits will be invoiced in a timely manner and remain your financial responsibility.

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Location & Hours


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Office Hours

Our Regular Schedule

Swansea Office

Monday - Sunday:

8:00 am - 10:00 pm