Phone Call and Visitation

The following hospital policies are designed to optimize the staff's time dedicated to each patient.

1. Limit calls to twice daily. We request that each family select one primary contact person. The veterinarian will speak with the contact person once daily in order to give an update. We ask for your patience and understanding if the veterinarian is unable to speak to you at the time of your call.

Please note: The veterinarian will call the contact person immediately if there are any changes in your pet's condition.

Kindly do not call for an update until after 11:00am.

2.Due to Covid we are Currently not allowing visitation

3. Discharges must be scheduled by a veterinarian or a technician.

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Location & Hours


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Office Hours

Our Regular Schedule

Swansea Office

Monday - Sunday:

8:00 am - 10:00 pm